Returns & Exchanges
At Primitive Skateboarding, we want to ensure you are completely satisfied with your gear. If your order doesn't meet your expectations, you can return or exchange unworn and unwashed items within 30 days of the delivery date.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.
Ship It Back
Drop off your package at any authorized carrier location, ensuring all original tags are attached and skate hardware is in its original packaging.
Receive Your Refund
After our warehouse team inspects the returned goods, we will process your refund to the original payment method or issue store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing